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Every translation is produced by a translator sworn before a German regional court (Landgericht or Oberlandesgericht), to the requirements authorities such as the BAMF, Standesämter, universities, embassies and courts ask for. We cannot guarantee acceptance by any specific authority on your behalf — the decision always rests with the receiving body. If a translation is refused because of an error on our part, we correct it free of charge.

No. We charge for the work of producing a certified translation, not for the receiving authority's decision. Once the translation has been delivered, the fee is non-refundable — including in the event that an authority later rejects the document. If the rejection is caused by an error on our part, we correct it free of charge and your statutory rights apply. Reach out before paying if you're uncertain whether our scope matches your need.

Standard certification takes 3–5 business days and is included in the price. Express certification takes 48 hours (+€20), and the Digital tier certifies within 24 hours (+€40). Those times cover translation and certification. Standard and Express come with your certified original, posted to you after that, and you can ask for a free scan by email too. Digital is the exception: you download the signed and stamped translation as a file, and nothing is posted.

Every Standard or Express order includes one certified original of your translation, signed and stamped by the court-sworn translator and posted to you. An additional certified copy is another such original — separately signed and stamped by the translator, carrying the same legal standing as the first. It is not a photocopy or a reproduction, which German authorities will not accept. Additional copies cost €9.90 each, up to five per order. They are not available on the Digital tier, which supplies the signed and stamped translation as a file only.

You are. It's your responsibility to upload an accurate, complete, and legible source document — including all pages, stamps, and annotations. We translate exactly what you provide. If the original contains errors, omissions, or illegible sections, those will carry through to the translation. If a stamp or page is missing from your upload, we cannot reconstruct it from elsewhere.

In Germany the two amount to the same thing, and that is what we do: your translation is produced by a translator sworn before a German regional court (Landgericht or Oberlandesgericht), who signs and seals it. That is the form Standesämter, Ausländerbehörden, universities and employers ask for. Every translation we deliver is certified this way — there is no lesser tier to choose instead.

Yes, with Standard or Express. Each of those orders includes one certified original — signed and stamped by the court-sworn translator — posted to your delivery address. You can add up to five additional certified copies at checkout; each is a separately signed and stamped original, not a photocopy. You can also ask for a free scan of your certified translation, emailed as soon as it is ready. The 24-hour Digital tier is the exception: you download the signed and stamped translation as a file, nothing is posted, and additional certified copies are not available.

All documents are encrypted at rest and in transit with AES-256. Only your assigned translator can view the original. Documents are permanently deleted 30 days after delivery. We never train AI on your data. We are GDPR-compliant.