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Every translation is performed by a court-sworn translator registered with a national court. Our certified translations have been accepted by German and international authorities — Bundesamt, Standesamt, universities, embassies, and courts. We cannot, however, guarantee acceptance by any specific authority on your behalf — final discretion always rests with the receiving body.

No. We charge for the work of producing a certified translation, not for the receiving authority's decision. Once a sworn translator has produced and certified the translation, the work is complete and the fee is non-refundable — including in the event that an authority later rejects the document. Reach out before paying if you're uncertain whether our scope matches your need.

You are. It's your responsibility to upload an accurate, complete, and legible source document — including all pages, stamps, and annotations. We translate exactly what you provide. If the original contains errors, omissions, or illegible sections, those will carry through to the translation. If a stamp or page is missing from your upload, we cannot reconstruct it from elsewhere.

Standard delivery is 48 hours. Express delivery is 24 hours (+€20). Same-day digital delivery is available for most documents within 6 hours of upload during business hours (+€40). Everything arrives as a certified PDF by email.

In Germany the two amount to the same thing, and that is what we do: your translation is produced by a translator sworn in before a German court, who signs and seals it. That is the form Standesämter, Ausländerbehörden, universities and employers ask for. Every translation we deliver is certified this way — there is no lesser tier to choose instead.

You receive a certified PDF carrying the court-sworn translator's seal and signature, which is the format German authorities accept. A posted hard copy is not something we can arrange yet — it is on our roadmap. If the office receiving your document insists on paper, check with them before you order.

All documents are encrypted at rest and in transit with AES-256. Only your assigned translator can view the original. Documents are permanently deleted 30 days after delivery. We never train AI on your data. We are fully GDPR compliant.